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The Psychology of 5-Star Reviews
£12.99
Online reviews are the new word-of-mouth. The Psychology of 5-Star Reviews shows how to unlock the science behind customer feedback and transform it into a powerful growth engine for your business.
Inside you’ll discover:
Why Google Reviews dominate trust and decision-making online.
The psychology of social proof and how it shapes buying behavior.
How to create review-worthy customer experiences that inspire loyalty.
Proven strategies for asking at the right time and in the right way.
How to handle negative reviews and turn critics into advocates.
The five pillars of reputation excellence for long-term success.
Quantity
What You'll Learn
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The psychology behind satisfaction, trust, and review behavior
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How to design experiences customers can’t wait to share
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Review request timing and methods rooted in behavioral psychology
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Effective negative review response strategies that build credibility
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Systems for sustainable review generation and prevention
Who This Books Is For
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Business owners who want to grow through digital reputation
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Entrepreneurs building trust for their brand or startup
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Marketers and customer experience professionals
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Freelancers, consultants, and service providers relying on reviews
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Anyone seeking to turn reviews into a competitive advantage
Product Details
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Format: Digital eBook (PDF)
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Pages: ~140–160 pages of strategies and case studies
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Delivery: Instant download after checkout
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Access: Lifetime, readable on desktop, tablet, and mobile
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Includes frameworks, psychology insights, and review systems

